Contact TapTapp

Have a question about the app, cards, or a partnership? Send us an email and we will reply as soon as we can.

How can we help?

Contact us for help using the TapTapp app, product feedback, or a conversation about becoming a partner.

View partner information

taptappcards@gmail.com

Send an email

Frequently asked questions

How can I contact TapTapp?

Select the email button and send your message to taptappcards@gmail.com. Include the relevant details so we can understand your question.

Can I report a problem with the app?

Yes. Tell us which device and operating-system version you use, then briefly describe the steps that lead to the problem. Do not send passwords or other sensitive information.

How can my business become a TapTapp partner?

Email us with a short description of your business and how you would like to use loyalty cards, memberships, or tickets. You can also review the Partners page for more information.

Where can I download the TapTapp app?

TapTapp is available through the Apple App Store, Google Play, and Huawei AppGallery links on the homepage.

When should I expect a reply?

We reply as soon as we can. A clear message with a specific question helps us direct your request more quickly.

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